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PRIVACY POLICY

At MST Japan, we value and respect the privacy of our customers, partners, and website visitors. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, register for our services, or engage with us. By accessing our website or providing your information, you agree to the practices outlined in this policy.

1. Information We Collect

Member Information: When you sign up or create an account with MST Japan, we collect contact details such as your name, email address, telephone number, fax, and mobile number.

Registration Information: If you make a purchase, we may collect billing details, shipping addresses, payment information, and delivery preferences. This information may also be stored temporarily if a transaction is initiated but not completed.

Billing & Payment Information: If you make a purchase on our site, we may collect additional details such as billing and shipping information, payment details, and delivery options. This information may be collected even if the transaction is not completed.

Statistical & Technical Data: We may collect non-personal data such as IP addresses, browser type, device information, operating systems, pages visited, and browsing patterns. This helps us improve website functionality, analyze traffic, and enhance user experience.

Communication Information: If you subscribe to newsletters, alerts, or communication services, we may collect your contact details and preferences to deliver updates, promotions, and industry news.

Collected Information: All of the above, including membership details, registration data, purchase information, technical data, and communication preferences, are collectively referred to as “Collected Information.”

2. How We Use Your Information

General Use: We use collected information to:

  • Improve our website and services
  • Personalize your browsing experience
  • Process transactions and service requests
  • Conduct analytics, research, and internal reporting
  • Communicate promotions, product updates, and industry insights

Membership Information: Your membership details are confidential and will only be shared when legally required.

Registration Information: Used to process service requests, recommend vehicles, and connect you with our accredited dealers or agents where necessary.

Billing & Payment Information: Used exclusively to process transactions securely. We do not disclose payment details to third parties, except when required by law.

Statistical Information: Analyzed for performance improvements and internal reporting. Aggregate data may be shared with partners, but it does not include personally identifiable details.

Communication Services Information: Used to send newsletters, updates, promotions, and surveys. You may opt out of these communications at any time.

3. Disclosure of Information

Legal Compliance: We may disclose your information if required by law, to investigate fraud, or to protect our legal rights.

Government or Judicial Requests: Information may be released in response to subpoenas, court orders, or regulatory requests.

Policy Violations: If a user is suspected of breaching our terms or engaging in harmful activities, their information may be shared with relevant authorities or partners to take appropriate action.

4. Third-Party Privacy Practices

MST Japan is not responsible for the privacy practices of external websites linked from our platform. We encourage users to review the privacy policies of third-party sites, as they may differ from ours.

5. Data Security

Safeguards: We implement commercially reasonable security measures, including encryption, secure servers, and restricted access, to protect your personal data from unauthorized use.

Limitations: While we take strong measures to safeguard your data, no method of online transmission is completely secure. We cannot guarantee 100% protection of your information.

6. Updates to This Policy

Policy Modifications: MST Japan reserves the right to update or modify this Privacy Policy at any time. We recommend reviewing it periodically. Continued use of our website constitutes acceptance of any changes.

Opt-Out Rights: If you do not agree with updates to this policy, you may request the deletion of your personal data from our systems

7. Contact & Feedback

We welcome questions, concerns, and suggestions regarding our Privacy Policy by emailing us at info@mstjapan.com.